Frequently Asked Questions

General Questions

Finding the right sunglasses for your face shape is essential for both comfort and style. Here’s a quick guide to help you choose the perfect pair:

Round Faces
Look for sunglasses with angular frames, like rectangular or square styles. These add definition and balance to softer facial features. Oversized and wayfarer frames are great choices.

Oval Faces
With balanced proportions, oval faces suit almost any style of sunglasses. Experiment with aviators, cat-eye, or geometric frames to showcase your style.

Square Faces
Opt for rounded or oval frames to soften sharp angles. Aviators and butterfly shapes can complement your jawline perfectly.

Heart-Shaped Faces
Go for sunglasses with wider bottoms, such as aviators or rimless styles, to balance a broader forehead and narrower chin.

Diamond Faces
Highlight your cheekbones with cat-eye or oval sunglasses. Avoid overly wide frames, as they may overpower your features.

Inverted Triangle Faces
Inverted triangle faces have a broad forehead and a sharply pointed chin. To balance proportions, choose rounded or curved frames, like oval or aviator sunglasses, to soften the forehead’s width.

Additional Tips:

  • Know Your Frame Size: Check the dimensions (lens width, bridge width, and temple length) to ensure a comfortable fit.
  • Consider Color: Choose frame colors that complement your skin tone and wardrobe.
  • Try Virtual Try-On Tools: Use our virtual try-on feature to help you see how sunglasses look on your face. Additionaly, you can visit the Find Your Style section for a customized proposal that’s right for you.

Ready to find your perfect pair? Explore our collection of sunglasses tailored for every face shape.

When shopping for sunglasses, you may wonder if polarized lenses are worth the investment. Here’s a detailed comparison to help you decide:

Polarized Lenses

Polarized lenses are designed to reduce glare caused by sunlight reflecting off flat surfaces like water, snow, or roads. They offer several advantages:

  1. Glare Reduction
    • Polarized lenses block intense light reflections, providing clear and comfortable vision, especially in bright conditions.
  2. Enhanced Visual Clarity
    • These lenses improve contrast and color perception, making objects appear sharper and more vibrant.
  3. Eye Comfort
    • Reduced glare minimizes eye strain and fatigue, especially during outdoor activities like driving, fishing, or skiing.
  4. UV Protection
    • Most polarized lenses also offer UV400 protection, shielding your eyes from harmful UVA and UVB rays.

Best For: Outdoor enthusiasts, drivers, beachgoers, and anyone spending time in reflective environments.

Non-Polarized Lenses

Non-polarized lenses provide basic protection by blocking sunlight and reducing brightness. While they lack the glare-reducing feature of polarized lenses, they still have their uses:

  1. UV Protection
    • Non-polarized lenses often include UV protection, safeguarding your eyes from harmful rays.
  2. Lower Cost
    • Typically more affordable than polarized lenses, they’re a practical choice for casual wear.
  3. Wide Applicability
    • Non-polarized lenses work well in environments where glare isn’t a significant issue, such as urban settings or shaded areas.

Best For: Everyday use, budget-conscious buyers, and those who don’t need specialized glare reduction.

You can tell if our sunglasses have polarized lenses by viewing this symbol :

Icon used to inforn of the polarized lens property

Alternatively, you can find all our polarized sunglasses here.

Yes, many of our sunglasses are designed to be compatible with prescription lenses, allowing you to enjoy stylish sun protection while meeting your vision needs. Select sunglasses marked as prescription-compatible. You can identify them by this symbol:

Icon used to inforn that the eyewear's lenses can be changed

Factors to Consider

When choosing sunglasses for prescription lenses, keep these points in mind:

  1. Frame Size and Shape
    • Ensure the frame can support your lens prescription, especially if your prescription is strong, as thicker lenses may not fit all styles.
  2. Lens Customization Options
    • Prescription lenses can be customized with features like polarization, UV protection, or even photochromic (light-adaptive) technology.
  3. Material Compatibility
    • Check that the frame material is durable enough to accommodate prescription lenses without warping.

At COSSELIE, our sunglasses are crafted using high-quality materials to ensure durability, comfort, and style. Here’s an overview of the materials we use:

Cellulose Acetate

  • What It Is: A plant-based plastic derived from natural sources like cotton and wood pulp.
  • Key Benefits:
    • Lightweight yet strong, offering a comfortable fit for all-day wear.
    • Highly customizable, allowing vibrant colors, patterns, and finishes.
    • Hypoallergenic, making it safe for sensitive skin.
  • Best For: Fashion-forward designs with bold or intricate patterns.

Plastic

  • What It Is: A lightweight and affordable material commonly used in sunglasses.
  • Key Benefits:
    • Durable and resistant to everyday wear and tear.
    • Easy to mold into various shapes and styles, making it versatile.
    • Budget-friendly while maintaining a stylish appearance.
  • Best For: Casual, trendy, or budget-conscious styles.

Metal

  • What It Is: Metals like stainless steel, aluminum, and titanium are used for sleek and durable frames.
  • Key Benefits:
    • Strong and long-lasting, ideal for those seeking reliability.
    • Slim and minimalist designs provide a sophisticated look.
    • Often corrosion-resistant, ensuring longevity.
  • Best For: Elegant, professional, or aviator-style sunglasses.

TR90

  • What It Is: A flexible, lightweight thermoplastic material known for its resilience.
  • Key Benefits:
    • Extremely lightweight, providing unmatched comfort for prolonged use.
    • Highly flexible and resistant to bending or breaking.
    • Heat-resistant and durable, ideal for active lifestyles.
  • Best For: Sports, outdoor activities, and all-day wear.

Why Material Matters

  • Comfort: Lightweight materials like TR90 and acetate are ideal for extended wear.
  • Durability: Metal and TR90 frames are perfect for those seeking long-lasting quality.
  • Style: Acetate allows vibrant designs, while metal frames are timelessly chic.
  • Purpose: Choose materials that fit your lifestyle, whether you need sporty, casual, or formal sunglasses.

Find the Perfect Pair

Explore our collection of sunglasses crafted from these premium materials. Whether you’re looking for bold acetate frames, durable metal designs, or ultra-light TR90 styles, we’ve got something for everyone.

Yes, most of our sunglasses are UV400 rated, providing superior protection for your eyes. You can check each item’s Protection Level in its “Additional information” tab. The Protection Levels are as follows:

Category 0

    • Light transmition 80–100%
    • Very light or clear lenses. Minimal sun protection, typically used indoors, at night, or for fashion purposes.

Category 1

    • Light transmition 43–80%
    • Light sun protection. Suitable for overcast or cloudy days where sunlight isn’t strong.

Category 2

    • Light transmition 18–43%
    • Medium sun protection. Ideal for everyday outdoor use in moderate sunlight.

Category 3 (UV 400)

    • Light transmition 8–18%
    • High sun protection. Perfect for bright outdoor conditions like beach trips, driving in strong sunlight, or general outdoor activities.

Category 4

    • Light transmition 3–8%
    • Very high sun protection. Designed for extreme brightness, such as in snowfields or high-altitude environments. Not recommended for driving.

What Does UV400 Mean?

UV400 refers to a lens that blocks 100% of harmful ultraviolet (UV) rays with wavelengths up to 400 nanometers, including:

  • UVA Rays: These penetrate deep into the eye and can accelerate aging and damage.
  • UVB Rays: These are shorter rays that can cause more immediate harm, like sunburn to the eyes.

Why UV400 Protection Is Important

  1. Prevents Eye Damage
    • Protects against serious conditions like cataracts, macular degeneration, and photokeratitis (sunburn of the eye).
  2. Blocks Harmful Blue Light
    • Some UV400 lenses also filter harmful blue light, reducing digital eye strain.
  3. Reduces Glare
    • Protects your eyes in bright environments, whether you’re at the beach, on the road, or enjoying the outdoors.

Additional Tips for UV Safety

  • Look for the Protection Level Category in the item’s Additional information tab to ensure full protection.
  • Choose wraparound or oversized frames for extra coverage.
  • Avoid cheap or uncertified sunglasses that may not block UV rays fully.

Ready to shield your eyes in style? Browse our collection of UV400 sunglasses to stay safe and stylish under the sun.

At COSSELIE, we offer a wide range of lens colors to suit your style and functional needs. Each color serves a specific purpose, providing unique benefits for various environments and activities. Here’s a guide to help you choose the right lens color:

1. Beige Lenses

  • Benefits: Softens bright light without altering colors significantly.
  • Best For: Casual outdoor activities, overcast days, or mild sunlight.

2. Black Lenses

  • Benefits: Reduces overall brightness and offers true color perception.
  • Best For: Extremely bright conditions, such as on sunny days or at the beach.

3. Blue Lenses

  • Benefits: Enhances contours, reduces glare, and adds a stylish touch.
  • Best For: Snowy or misty conditions, water sports, and fashionable wear.

4. Brown Lenses

  • Benefits: Improves contrast and depth perception, especially in variable light.
  • Best For: Outdoor sports like hiking, fishing, or cycling.

5. Gray Lenses

  • Benefits: Reduces glare while maintaining natural color balance.
  • Best For: Everyday use, driving, and general outdoor activities.

6. Green Lenses

  • Benefits: Reduces glare and enhances contrast without distorting colors.
  • Best For: Golf, tennis, and other outdoor sports.

7. Orange Lenses

  • Benefits: Improves contrast and depth perception, particularly in low light.
  • Best For: Overcast days, evening wear, and outdoor sports like skiing.

8. Pink Lenses

  • Benefits: Improves visual comfort and enhances contrast in low-light conditions.
  • Best For: Fashionable wear, driving, or overcast conditions.

9. Purple Lenses

  • Benefits: Combines style with enhanced contrast and reduced glare.
  • Best For: Snow sports, high-glare environments, and stylish outdoor wear.

10. Red Lenses

  • Benefits: Reduces eye strain and enhances contrast in moderate to low light.
  • Best For: Snowy environments, low-light conditions, or as a bold fashion statement.

11. Silver Lenses

  • Benefits: Reduces glare and adds a sleek, mirrored effect for privacy and style.
  • Best For: High-glare environments like water, snow, or sunny urban settings.

12. Yellow Lenses

  • Benefits: Enhances contrast and depth perception, especially in low-light or foggy conditions.
  • Best For: Night driving, skiing, or overcast weather.

How to Choose?

  • For Style: Colors like pink, blue, or purple are ideal for making a bold fashion statement.
  • For Function: Neutral tones like black, gray, or brown are versatile and practical for everyday use.
  • For Sports: High-contrast colors like green, orange, or yellow improve performance in specific conditions.

At COSSELIE, we combine functionality with fashion, offering lenses in beige, black, blue, brown, gray, green, orange, pink, purple, red, silver, and yellow to match your needs and preferences.

Find Your Perfect Lens Color Today!

Yes, at COSSELIE, many of our sunglasses are designed to be unisex, blending timeless styles with modern trends to suit all genders. Here’s how you can determine if a pair of sunglasses is unisex:

What Makes Sunglasses Unisex?

  1. Neutral Frame Designs
    • Shapes like aviators, wayfarers, and rectangular frames are universally flattering, making them popular choices for both men and women.
  2. Versatile Lens Colors
    • Neutral lens tones such as black, gray, and brown, as well as stylish options like mirrored silver or gradient lenses, appeal to a wide range of preferences.
  3. Color and Style Balance
    • Unisex designs typically use versatile colors such as black, tortoiseshell, and metallic shades, avoiding overly gendered features.

Who Can Wear Unisex Sunglasses?

  • Men, Women, and Teens: These styles are perfect for anyone who values practicality and versatility.
  • Every Occasion: Unisex sunglasses transition seamlessly from casual outings to professional settings or outdoor activities.

How to Find the Right Pair

  • Consider Face Shape: Unisex styles like aviators and rectangular frames suit a variety of face shapes. For any doubt, you can use our Find Your Style section for a customized proposal.
  • Check Frame Size: Look for frames that align with your face size, as unisex designs are crafted to fit most people comfortably.
  • Choose Neutral Colors: Shades like black, gray, or tortoiseshell offer maximum versatility for all wardrobes.

At COSSELIE, we take pride in offering a wide selection of unisex sunglasses that combine functionality and style. Whether you prefer classic designs or bold, contemporary looks, our collection has something for everyone.

Size and Fit

Choosing the right size of sunglasses ensures both comfort and style. Here’s a step-by-step guide to help you find the perfect fit:

Understanding Sunglass Measurements

Sunglasses typically have three key measurements listed on the inside of the temple arm. These are usually displayed as [Lens Width] – [Bridge Width] – [Arm Length] in millimeters (e.g., 52-18-140).

  1. Lens Width (46–65mm)
    • Refers to the horizontal width of each lens.
    • Larger widths are better for wider faces or oversized styles, while smaller widths suit narrower faces.
  2. Bridge Width (12–27mm)
    • Measures the distance between the two lenses (the nose bridge).
    • A wider bridge is ideal for larger noses, while narrower bridges fit smaller noses.
  3. Arm Length (139–153mm)
    • The length of the arms from the hinges to the ends.
    • This ensures the sunglasses rest securely on your ears.

However, at COSSELIE, we provide 2 extra measurments to ensure optimal fit as follows:

  1. Lens Height (33-63mm)
    • Refers to the vertical width of each lens.
    • Ensures sufficient coverage for your eyes and determines how much light enters around the frames.
  2. Frame Width (127–152mm)
    • The total width of the sunglasses, measured from the outer edges of the frame.
    • Ensures the sunglasses fit the width of your face without being too tight or too loose.

Steps to Find the Right Size

  1. Measure Your Current Glasses
    • Use a ruler or check the measurements printed on the inside arm of a pair of well-fitting glasses you already own.
  2. Consider Face Size
    • Small Faces: Lens widths of 46–54mm.
    • Medium Faces: Lens widths of 55–58mm.
    • Large Faces: Lens widths of 59mm or larger.
  3. Match to Face Shape
    • For example, round faces suit angular frames, while square faces benefit from rounded or oval styles.
  4. Virtual Try-On Tools
    • At COSSELIE, our virtual try-on feature allows you to see how sunglasses will look on your face before purchasing.

Additional Tips

  • Sunglasses should rest comfortably on your nose without slipping or pinching.
  • The frame width should align with your face’s width, with no excessive gaps at the temples.

Yes, at COSSELIE, we offer sunglasses in various sizes to ensure a comfortable and stylish fit for everyone. Here’s how our sizing works:

Sunglass Sizes We Offer

  1. Small Size
    • Designed for narrower faces, these frames have smaller lens widths (46–54mm) and frame widths (127–129mm).
    • Perfect for those seeking a snug and proportional fit.
  2. Medium Size
    • Our most versatile size, with lens widths of 55–58mm and frame widths of 130–142mm.
    • Ideal for most face shapes and sizes.
  3. Large Size
    • Frames with lens widths of 59mm or larger and frame widths of 143mm or more.
    • Great for wider faces or those who prefer oversized, bold sunglasses.

Adjustable Features for a Better Fit

  • Nose Pads: Many of our sunglasses come with adjustable nose pads for added comfort.
  • Flexible Temples: Frames with spring hinges or flexible arms ensure a secure fit without pinching.

How to Choose the Right Size

  1. Measure Your Face: Use a ruler to measure your temple-to-temple distance and compare it with our frame width dimensions.
  2. Check Product Details: Each pair of sunglasses includes detailed measurements for lens width, bridge width, arm length, lens height and frame width.
  3. Use Virtual Try-On: Our virtual try-on tool lets you see how the sunglasses will fit your face before buying.

Why Size Matters

  • A proper fit ensures that the sunglasses stay secure and provide optimal protection.
  • Oversized or undersized frames can be uncomfortable or ineffective at blocking sunlight.

At COSSELIE, we believe that style and comfort go hand in hand. Browse our wide selection of sunglasses in various sizes to find your perfect fit.

Yes, many of our sunglasses are designed to allow adjustments for a more personalized and comfortable fit. Here’s how you can modify the frames to suit your needs:

Adjustable Features on Our Sunglasses

  1. Nose Pads
    • Many of our sunglasses feature adjustable nose pads that can be widened or narrowed to fit your nose comfortably.
    • How to Adjust: Gently press or pull the nose pads to align with the contours of your nose.
  2. Flexible Temples (Arms)
    • Frames with spring hinges or flexible arms can adapt to the width of your head without pinching.
    • How to Adjust: Carefully bend the arms inward or outward for a snug fit around your ears.
  3. TR90 and Acetate Frames
    • Sunglasses made from TR90 or acetate are lightweight and slightly malleable, allowing for minor adjustments.
    • How to Adjust: Warm the arms gently using a hairdryer on low heat for a few seconds, then shape them as needed.
  4. Metal Frames
    • Metal frames are easy to adjust and retain their shape well after modification.
    • How to Adjust: Use your hands or pliers (with protective padding) to make small bends to the frame.

When to Adjust Your Sunglasses

  • If they feel too tight or cause pressure on your temples or nose.
  • If they slip down your nose during movement.
  • To ensure the lenses sit at the correct angle for optimal sun protection and comfort.

Need Professional Help?

If you’re unsure about adjusting your frames, most optical stores can provide quick and professional adjustments for free or a small fee.

Brand and Quality

At COSSELIE, we proudly offer only our own brand, COSSELIE, a carefully crafted collection designed to meet the highest standards of quality, style, and functionality. By focusing exclusively on our brand, we ensure every product reflects our commitment to excellence.

Benefits of COSSELIE Sunglasses

  1. Premium Materials
    • Crafted with top-tier materials like Cellulose Acetate, TR90, Metal, and high-quality plastic for durability and comfort.
  2. Stylish and Versatile Designs
    • Our collections are inspired by global trends, offering a variety of styles to suit every occasion, from casual to formal.
  3. Lightweight and Comfortable Fit
    • Designed for long-term wear with lightweight frames and adjustable features, ensuring maximum comfort for all-day use.
  4. Affordable Luxury
    • COSSELIE sunglasses deliver high-end quality at competitive prices, making premium eyewear accessible to everyone.
  5. Warranty and Support
    • Every pair of COSSELIE sunglasses comes with a warranty, showcasing our confidence in the quality and durability of our products.

At COSSELIE, we stand behind the quality of our sunglasses and offer a comprehensive warranty to ensure customer satisfaction. Here’s an overview of what our warranty covers:

Warranty Coverage

  1. Manufacturing Defects
    • Covers defects in materials or workmanship, such as frame issues, lens coating problems, or hinge malfunctions.
  2. Replacement or Repair
    • If an issue covered by the warranty arises, we will either repair the sunglasses or replace them with a new pair.
  3. Duration
    • The warranty applies for a specified period from the date of purchase (check details on our warranty policy page).

How to Claim Your Warranty

  1. Visit Our Warranty Policy Page
  2. Contact Customer Support
    • Provide proof of purchase and a description of the issue.
  3. Resolution Process
    • Our team will guide you through the repair or replacement process swiftly.

Why Choose COSSELIE Sunglasses?

  • Durability You Can Trust: Made with premium materials like acetate, TR90, and metal.
  • Peace of Mind: Enjoy your sunglasses worry-free, knowing they’re backed by our reliable warranty.

Shop confidently with COSSELIE, knowing we’ve got you covered!

Yes, we take durability seriously. All our sunglasses undergo rigorous testing to ensure they meet the highest standards for everyday wear and challenging conditions. Here’s how we ensure their quality:

How We Test Our Sunglasses

  1. Material Strength Testing
    • Frames made from Cellulose Acetate, TR90, and Metal are tested for resistance to bending, cracking, and breaking under pressure.
  2. Lens Durability Tests
    • Lenses are tested for impact resistance to prevent shattering or cracking from drops or accidental bumps.
    • Scratch-resistant coatings are evaluated under abrasive conditions.
  3. Hinge and Arm Longevity
    • Hinges and temples are flexed repeatedly to ensure they maintain functionality without loosening or breaking over time.
  4. UV Protection Validation
    • UV400 lenses are tested to confirm they block 100% of UVA and UVB rays, ensuring long-lasting eye protection.

What This Means for You

  • Everyday Reliability: COSSELIE sunglasses are built to handle daily wear and tear, whether you’re driving, at the beach, or exploring outdoors.
  • Peace of Mind: Enjoy confidence in your purchase, knowing your sunglasses are tested to last.
  • Stylish and Strong: Durable materials and advanced coatings ensure your sunglasses stay in great shape while looking stylish.

At COSSELIE, durability is part of our commitment to quality. Choose sunglasses designed to last through all your adventures.

Care and Maintenance

Proper care is essential to keep your sunglasses in excellent condition and ensure long-lasting performance. Here’s a simple guide to cleaning and maintaining your sunglasses:

How to Clean Your Sunglasses

  1. Use a Microfiber Cloth
    • Always use the microfiber cleaning cloth provided with your sunglasses to wipe away smudges and dirt. Avoid using tissues or rough fabrics that can scratch the lenses.
  2. Rinse with Warm Water
    • Gently rinse your sunglasses under lukewarm water to remove dust and debris. Avoid hot water, which can damage coatings.
  3. Apply Lens Cleaner
    • Use a lens-specific cleaning solution or mild, soapy water. Avoid household cleaners, as they may contain harsh chemicals that damage lenses or coatings.
  4. Pat Dry
    • After rinsing, gently pat your sunglasses dry with a soft, lint-free cloth.

Maintenance Tips

  1. Store Properly
    • Always store your sunglasses in the protective case provided to prevent scratches or accidental damage.
  2. Avoid Direct Heat
    • Do not leave your sunglasses in hot environments, like a car dashboard, as excessive heat can warp the frames and damage the lenses.
  3. Handle with Care
    • Use both hands when putting on or taking off your sunglasses to avoid bending the temples or hinges.
  4. Check Screws Regularly
    • Tighten any loose screws in the hinges using a small screwdriver to maintain the frame’s stability.

What Not to Do

  • Don’t use abrasive materials or household cleaners like glass cleaner, vinegar, or alcohol.
  • Avoid laying the lenses face-down on any surface to prevent scratches.

By following these steps, your sunglasses will remain in pristine condition, delivering top-notch style and performance for years to come.

Yes, every pair of COSSELIE sunglasses comes with a fashionable soft pouch, a stylish lanyard, and a microfiber cleaning cloth, ensuring your sunglasses are protected and easy to maintain while adding a touch of style.

What’s Included with Your Purchase?

  1. Fashionable Soft Pouch
    • A lightweight, stylish pouch that keeps your sunglasses safe from scratches and dust.
    • Compact and versatile, perfect for easy storage and carrying.
  2. Stylish Lanyard
    • Doubles as a multi-purpose fashion accessory, allowing you to wear your sunglasses securely around your neck.
    • Adds convenience and a trendy look to your daily outfits.
  3. Microfiber Cleaning Cloth
    • Specially designed to clean your lenses without scratching or streaking.
    • Perfect for removing fingerprints, smudges, and dust.

Why Choose COSSELIE Accessories?

  • Protection: Keep your sunglasses in top condition while on the go.
  • Fashion-Forward: Our lanyard and pouch are designed to complement your style.
  • Convenience: Maintain clean, protected lenses wherever you are.

With COSSELIE, you don’t just get premium sunglasses—you also get thoughtful accessories that enhance your overall experience.

Shipping and Delivery

At COSSELIE, we prioritize fast and reliable shipping to ensure your sunglasses reach you promptly. Here are our delivery timelines:

Delivery Times

  1. Major Greek Cities
    • Orders are delivered within 1-2 workdays after placement.
  2. Remote Areas in Greece
    • Delivery may take up to 4 workdays.
  3. International Shipping
    • We ship internationally via DHL Express, ensuring delivery within 3-5 workdays.

Why Choose Cosselie for Fast Shipping?

  • Reliable Carriers: We partner with trusted carriers to ensure your sunglasses arrive safely and on time.
  • Trackable Deliveries: Receive tracking updates so you always know where your order is.

Order today and enjoy speedy delivery, whether you’re in Greece or abroad!

Yes, we offer free shipping on all orders over 50 euros. Enjoy premium sunglasses without worrying about extra shipping costs!

Shipping Benefits

  • Free Delivery: Automatically applied to qualifying orders over 50 euros.
  • Fast and Reliable: Quick delivery times for both domestic and international shipments.

Yes, at COSSELIE, we provide full tracking for all orders, ensuring you can monitor your shipment every step of the way.

How It Works

  1. Immediate Processing
    • All items are in stock and ready to ship as soon as you place your order.
  2. Reliable Courier Services
    • We partner with trusted courier carriers to ensure your sunglasses arrive safely and on time.
  3. Tracking Information
    • Once your order is dispatched, you’ll receive a tracking number via email.
    • Use this number to check the status of your delivery in real time.

Delivery Timelines

  • Major Greek Cities: 1–2 workdays.
  • Remote Greek Areas: Up to 4 workdays.
  • International Shipping: 3–5 workdays via DHL Express.

Why Shop with COSSELIE?

  • Stock Ready: All items are available and ship quickly.
  • Trusted Delivery Partners: Enjoy peace of mind knowing your sunglasses are handled by reliable courier services.

Returns and Exchanges

We want you to be completely satisfied with your purchase. That’s why we offer a customer-friendly return and exchange policy to ensure your shopping experience is worry-free.

Return and Exchange Details

  1. Eligibility
    • Items must be returned in their original condition, unworn, and with all accessories (soft pouch, lanyard, and microfiber cloth) included.
    • Returns must be initiated within the time frame specified in our policy (refer to the details on our Refund & Returns Policy page).
  2. How to Initiate a Return or Exchange
    • Contact our customer support team with your order details.
    • Provide a brief description of the issue or reason for the return/exchange.
  3. Refund or Replacement
    • Refunds are processed promptly after the returned item is inspected.
  4. Shipping Costs
    • Returns for defective or damaged items are fully covered, including return shipping costs.
    • For other returns, shipping fees may apply.

Why Choose COSSELIE?

  • Hassle-Free Returns: We make the process simple and quick.
  • Guaranteed Quality: If something isn’t right, we’ll make it right.
  • Flexible Options: Choose a refund or an exchange to match your needs.

Yes, at COSSELIE, we understand that finding the perfect fit or style is important. That’s why we offer an easy return and exchange policy for situations where your sunglasses don’t meet your expectations.

Return Eligibility

  1. Fit or Style Issues
    • If the sunglasses don’t fit properly or aren’t what you expected, you can return them within the allowed timeframe specified in our Refund & Returns Policy.
  2. Condition of the Product
    • Sunglasses must be returned in their original, unused condition with all included accessories (soft pouch, lanyard, and microfiber cleaning cloth).

How to Return Sunglasses

  1. Contact Us
    • Reach out to our customer support team with your order details and the reason for the return.
  2. Choose Your Option
    • You can either request an exchange for a different style or size, or opt for a refund.
  3. Shipping Costs
    • For fit or style-related returns, return shipping costs may apply unless otherwise specified.

Why Shop with COSSELIE?

  • Flexible Returns: We make it easy to return sunglasses that don’t meet your needs.
  • Quick Refunds or Exchanges: Enjoy prompt service to resolve your concerns.
  • Customer Satisfaction: Your happiness with our products is our priority.

Feel confident in your purchase knowing that COSSELIE has you covered.